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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Awesome service from their Livechat. Posted via HelloPeter by Christiaan K from on 30th May 2020
I just received such super efficient service from Prepaid24 on their Livechat. They were so quick at responding to my query and he rectified the issue straight away. Such a relief! Thank you Prepaid24. Posted via HelloPeter by Carla H from on 29th May 2020
Great, fast service. I made a mess from the get go, but an advisor assisted me online to have it resolved in no time. Then Capitec payment showed an error... and when I used the online chat for help, the same consultant as earlier saved the day again...twice, same day. He even called me to make sure all is running smooth. I'm very impressed. Thank you. Posted via HelloPeter by Rines S from on 28th May 2020
Brilliant service with huge problem I had. The consultant who assisted me is an asset to the company. Very polite and has a lot of "Geduld". I Can definitely recommend Prepaid 24. Posted via HelloPeter by Anthony G from on 26th May 2020
What a pleasure to do business with Prepaid24. I enjoy buying electricity and vouchers from you. Keep the good work. Posted via HelloPeter by Frans S from on 25th May 2020
Via their Livechat, an advisor helped me to retrieve my payment made via EFT after I didn't use the Ref they gave me. Took only 15min. Thank you for your excellent service. Posted via HelloPeter by Magdanellie S from on 24th May 2020
The online consultant was very patient and very helpful. Posted via HelloPeter by ED E from on 23rd May 2020
Have been dealing with Prepaid24 for the past decade; exemplary service. No issues at all. If you want hassle free service, Prepaid24 is highly recommended. Posted via HelloPeter by Steven G from on 22nd May 2020
I received such excellent service from Prepaid24 after logging my query on their website. I was assisted within 2minutes, following that was a call as a step by step guide on what to do. Thank you Prepaid24. Posted via HelloPeter by Mpalana M from on 22nd May 2020
Thanks to the Prepaid24 Consultant; your service was 100% and now I have electricity again and you helped me very quickly. Posted via HelloPeter by Jolandi M from on 21st May 2020
I had excellent service from a gentleman who went above and beyond to assist me. Posted via HelloPeter by Leanne G from on 20th May 2020
Thank you very much for all the friendly assistance! Posted via HelloPeter by Paul B from on 18th May 2020


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