LiveZilla Live Chat Software

Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

I used for the first time today. The 16 Uber vouchers initially did not arrive. The live chat was super responsive. My query was attended to immediately and I received my vouchers within a few minutes. I used Zapper as my payment method and also worked well. Posted via HelloPeter by Vimal from on 30th June 2020
Excellent efficient and friendly service received!!! Posted via HelloPeter by Lisa O from on 30th June 2020
Fantastic customer service received from a consultant and the entire Prepaid24 team. Really walked the extra mile to sort out a problem that was not their fault from the start. Friendly, patient, hardworking people who phoned me back late last night and even checked in, long after my query was solved. Well worth 5 stars. Would give them 6 if it was possible! Posted via HelloPeter by Alica from on 25th June 2020
Excellent and professional support from Prepaid24!!! Posted via HelloPeter by Moto U from on 24th June 2020
Wow,was I surprised to see the excellent service by the Prepaid24 Online Advisor. Thank you very much! Posted by Richard H from on 23rd June 2020
Just registered with Prepaid 24. What a great company. Had one small query and the advisor on the chat line was brilliant. Professional, efficient and helpful. First class service and very happy. Posted via HelloPeter by nigel F from on 20th June 2020
Great help from the consultant. Fast, efficient and solved the problem in 1 min. Posted via HelloPeter by Richard R from on 20th June 2020
My man! talk about going the extra mile. Thank you for everything you did to assist our business and for resolving the problem so efficiently. Fantastic service, fantastic employee. Posted via HelloPeter by Sam G from on 19th June 2020
Great service. Much appreciated. Posted via HelloPeter by Lindiwe D from on 17th June 2020
Thanks to the Prepaid24 consultant for sorting out my electricity token issue, you were so helpful and I appreciate it. Posted via HelloPeter by Ankel G from on 16th June 2020
Received the best service from Prepaid24. Posted via HelloPeter by Charise C from on 15th June 2020
Excellent service received! Posted via HelloPeter by Johan L from on 14th June 2020


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