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Clients' Comments

See comments from clients on the 24/7 Payment Platform, for prepaid electricity in Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Great help in resolving an overpaid transaction. The matter was resolved quickly and with great courtesy! Posted via HelloPeter by Kyle G from on 27th April 2020
It was an absolute pleasure to work with Prepaid24. My issue was resolved in no time. I would highly recommend their company! Posted via HelloPeter by Anelia V from on 27th April 2020
Thanks for the great service I have received from from Prepaid 24 during lockdown. Much appreciated! Posted via HelloPeter by Lize T from on 27th April 2020
I received superb service from and Online consultant at Prepaid24 when I inquired about Netflix vouchers today. I think the amazing service received from the consultant is worth a promotion. Posted via HelloPeter by Frankie K from on 23rd April 2020
An advisor from Prepaid 24 helped me this morning, great professional service! Thank you! Posted via HelloPeter by Peta K from on 19th April 2020
Although I was having problems with Prepaid 24, their customer support was fantastic. Specifically their consultant who stayed online and helped me from 18:00 - 22:00! She was incredibly helpful and professional. Posted via HelloPeter by Kelsey S from on 17th April 2020
Ek het 'n navraag i.v.m die aankoop van elektrisiteit vir meervoudige meters gehad en het navraag gedoen. Die aanlyn konsultant het die navraag beantwoord via hulle Livechat en om dit verder te verduidelik, my telefonies gekontak. Ek was dadelik negatief agv vorige ondervindings met persone wat telefoniese navrae hanteer omdat hulle nie kan kommunikeer nie en jou van bakboord na stuurboord gestuur word omdat hulle nie hulle werk en produkte ken nie MAAR - Dit was vr my 'n verrassing dat die konsultant my in suiwer AFRIKAANS kon help en sonder om te a****l my navraag dadelik te kon beantwoord! Baie dankie daarvoor - Hierdie konsultant is voorwaar 'n aanwins vir die besigheid. Posted via HelloPeter by Francois H from on 16th April 2020
I Just recently registered to use Prepaid24 and a bit of a technical glitch occurred from my end; not due to Prepaid24. My query was attended to with such professional service. Thank you to the advisor for helping me. I will sure be using Prepaid24 for all my Electricity, Spotify, Uber and Netflix. Posted via HelloPeter by Daniel M from on 16th April 2020
The service rendered by Prepaid24 was very professional and efficient. Well done! Posted via HelloPeter by Rhyno K from on 15th April 2020
A Consultant assisted me today with a problem I needed solving after buying electricity. As always the service was fast and professional. Thank you to Prepaid24. It is always a pleasure working with Prepaid24. Posted via HelloPeter by Alec P from on 14th April 2020
Compliments to Prepaid24 for their excellent customer services. I received a speedy response from them Via their Livechat, as well as a personal phone call from an advisor. She resolved my query expertly and swiftly. Thank you for your excellent customer service. Posted via HelloPeter by Lindy G from on 12th April 2020
They exceeded my expectations!! Posted via HelloPeter by Jody F from on 11th April 2020


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